Incoming work
info@company.com
Sales questions, invoices, support requests, newsletters and junk.
Practical office use cases
Your info@ inbox should route work — not create it.
Harness reads each incoming email, understands what it is and follows your rule: move junk aside, forward the message to the right person or register the work in your CRM. If it is unsure, it waits for you.
A common office problem
From one crowded inbox to the right person or system
Sales questions, invoices, support requests, newsletters and spam all arrive in one place. Today, someone has to open every message before the real work can start.
Harness
Understand and route
Reads the sender and content, then applies the category and action rules you approved.
Move obvious junk to Spam
Newsletters and unwanted mail leave the work queue.
Forward to the right person
The responsible colleague gets the original email with context.
Create the work in CRM
A lead, request or follow-up becomes a trackable item.
Ask a person
Anything unclear or sensitive waits in review.
Every route keeps the original email and an activity record. Nothing unclear is silently discarded.
Use cases by team
Find the work stealing your team’s week
Choose a team, then a familiar problem. Every example is reduced to what hurts, what Harness handles and what your team gets back.
Three Finance workflows
Close the books without chasing every document.
Harness prepares the routine checks. Finance keeps control of exceptions, approvals and money.
Selected workflow
Supplier invoices
- 01ProblemInvoices sit in email, arrive twice or are missing a purchase order.
- 02Harness solutionHarness reads each PDF, checks for duplicates, matches approved purchase data and holds exceptions for review.
- 03ResultA clean accounting queue with every invoice and source email attached.
Harness prepares and organises the evidence. Finance still approves exceptions and every payment.
Calculate one workflow
What is this repeated work already costing you?
Pick one example above — CV screening, invoice checks, CRM updates or weekly reporting. Enter the people and hours it consumes to estimate how much staff time could return to higher-value work.
A computer that runs the AI; its digital member takes a seat. Most companies need one.
Each one takes a seat to hand the AI work.
Time each person spends on this routine only.
Pay plus employer costs. An estimate is enough.
Estimated value of staff time freed upThese euros show the cost of staff hours your team could redirect to other work. 6 staff-hours a week at €35 an hour, across 52 weeks a year. It renews every year at the same price — €570.
€210Staff-time value freed each week
€10,920Staff-time value freed over a year
−€570 Harness seats, per year (excl. VAT) 3 seats at €19 a month each
€10,350Estimated staff-time value after the seats, year one
Estimate only, not a guarantee. AI-provider usage is billed separately by the provider you connect. Prices exclude VAT.
See pricing and what is includedYour first routine
Which queue should Harness clear first?
Start with one shared inbox or one repeated report. Define the categories, recipients and approval rule, then let one routine prove itself.